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Support
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There are several ways to get in touch with SimBrief. Please choose the method which applies the most to your situation as it will help expedite the response:

Support Forum

For support with the website or dispatch system, or to make a feature request, users can post in the SimBrief support forum. Please use the search function before posting as your question may have already been answered in a previous topic.

Visit the SimBrief forum

Note that we are currently in the process of moving support to the Navigraph forum. Navigraph account holders are welcome to post their questions in the Navigraph forum if they prefer.

E-mail Support

To contact customer support with questions relating to account access, or other topics that cannot be posted in the public support forum, please send your e-mail to: .

Developer Support

If you are a developer and would like to know more about integrating your add-on with SimBrief, please begin by reading the pinned topics in the API support forum. To request an API key, or if you have any questions about using the API, please send your e-mail to: email.

Navigraph Support

For support with any Navigraph products, including the FMS Data or Ultimate subscriptions, as well as the Navigraph Charts app, please refer to the Navigraph support page.